OUR RESOURCES
Frequently Asked Questions
Answers about products, documentation, packaging and global service.
What types of peptides do you manufacture?+
We specialize in custom peptides, research-grade peptides, cosmetic peptides, lyophilized powders and raw materials for pharmaceutical research applications.
What is the typical purity of your peptides?+
Our peptides are typically ≥99% pure, with detailed Certificates of Analysis available for qualified batches.
Why do your products say “Research Use Only”?+
Products are supplied exclusively for laboratory research and analytical use. They are not intended for human consumption, diagnosis or treatment.
What if I need technical support after purchasing?+
Our technical and sales support team can answer questions before or after purchase through WhatsApp.
How do you reconstitute powdered peptides?+
Our products are supplied for qualified laboratory research only. Follow your institution’s validated protocol and applicable safety requirements.
How is the product packaged to ensure stability?+
Peptides are lyophilized and sealed in vials, with protective packaging selected according to the destination and climate.
Do you ship internationally?+
Yes. We support delivery to more than 35 countries and provide shipment tracking.
Where are you shipping from?+
International parcels are consolidated through our export logistics network before worldwide delivery.
What payment methods do you accept?+
Available secure payment methods are confirmed by our sales specialist during quotation.
How long does it take to process and ship my order?+
Standard and custom lead times depend on product availability, quantity and specification. The schedule is confirmed before ordering.